De Louise Naturals

De Louise Naturals is an internet ordering service based in London, England. We accept UK and EU and international orders.

Privacy Policy
De Louise Naturals  Commitment to Privacy

We value our customers and are committed to protecting your privacy. All information provided to us helps us process orders and remains strictly confidential. De Louise Naturals will not share your information that you provide with any third parties.

Disclaimer

Product

Our products are made from natural ingredients, however some ingredients may irritate sensitive skin.

Therefore, it is recommended to test on a small patch of skin prior to full use. If redness, rash, or other irritation develops, discontinue use. Keep away from eyes and wash hands after each use.

The purchaser should always satisfy her/himself as to the ultimate suitability and safety for an intended application. De Louise Naturals shall not be responsible for any damages resulting from use of or reliance upon this information.

Whilst every effort has been made to ensure that the above information is accurate and up to date, De Louise Naturals does not accept liability in respect of any omission or error in the information provided.

De Louise Naturals does not make any medical claims to cure hair loss problems, if you suffer from medical issues which effects your hair, please consult your GP.

Please note that because all products are made by hand, slight variations is color and texture are likely to occur,
but know that the quality of the products remain the same.

Please remember all our products are made with natural ingredients and should be
applied with clean dry hands and containers should be kept as clean as possible to avoid contamination. To prolong their shelf life, store products away from direct sunlight and in a cool dry place.

Placing Your Order

Please check your order carefully before you
finalize it. (i.e.products desired, quantity amount, mailing address and email address). We are not responsible for any errors made by the consumer during the checkout process regarding packages not being delivered, notifications not being received, etc... .

Order processing and shipping times

Orders are prcoseed via Paypal (secure transactions) Please be aware that you do NOT need a PayPal account to pay for your order and your card details are never released to us. Packages are sent upon receipt of payment. We will inform you if there is a delay with your
order.  

All UK mainland items are sent 1st Royal Mail Small Packet Service. Items will be despatched within 5-7 days upon receipt of payment.